Privacy Policy

INTRODUCTION

Welcome to Hadirr! This Privacy Notice outlines Our responsibilities as the Service Provider in processing Your personal data as a User. We highly value Your privacy and are committed to protecting Your personal information in accordance with the applicable laws and regulations of the Republic of Indonesia.

This Privacy Policy applies to all Users, whether registered or unregistered, who access and utilize the Hadirr services. By accessing Hadirr, You acknowledge and agree to be bound by the terms set forth in this Privacy Policy. If You do not agree to these terms, please refrain from using the Hadirr services.

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on the Hadirr website. You are responsible for regularly reviewing this Privacy Policy. Continued use of the services after such changes shall constitute Your acceptance of the revised terms.

DEFINITIONS

Hadirr is a digital platform and/or cloud-based software (Software as a Service) designed for digital attendance tracking using facial recognition and precise geolocation systems, as well as a solution for monitoring workforce productivity and managing sales processes efficiently for businesses.

User or You is any individual or business entity that is registered with and utilizes the Hadirr platform, including but not limited to employees, administrators, and business owners.

Service Provider or We is PT Fatiha Sakti as the manager and rightful owner of the Hadirr platform.

Personal Data is any data or information that can directly or indirectly identify an individual, including but not limited to name, address, identification number, contact details, business information, and any specific data associated with the use of the Hadirr services.

DATA WE COLLECT

1. Identity Data

   We collect personal information that may include, but is not limited to: name, username, gender, place and date of birth, educational history, government-issued identification (e.g., ID card, driver’s license, passport), tax ID number, occupation, email address, phone number, residential address, and photo/ face recognition.

2. Business Data

   We collect information related to Your business, which include: Business Identification Number (Nomor Induk Berusaha/NIB), business license, Taxpayer Identification Number (NPWP), business sector, business contact number, registered business address, corporate income details, identity of business owners or executives, organizational structure, corporate bank account information, and other relevant data pertaining to Your business entity.

3. Technical Data

   We may collect technical information related to Your use of the Hadirr services, including but not limited to: Internet Protocol (IP) address, browser type, device model, and the operating system, as well as visitor statistics on the Hadirr website.

4. Activity Log Data

   We collect data regarding Your interactions within the Hadirr, including device IP address, date and time of access, features or pages viewed, and other system activities such as interactions recorded during the use of Hadirr services.

5. Location Data

   We collect location information when You access or use Hadirr. Your location is determined based on the accuracy of GPS sensor data from Your device as well as proximity-based location indicators.

HOW WE USE YOUR DATA

We utilize Your personal data solely for purposes related to the Hadirr service, and We only collect data that is strictly necessary to achieve the following objectives:

1. Provide the Hadirr service;
2. Activating or registering Your account to use Hadirr’s services, as well as for other activities such as transactions or payments;
3. Notification regarding communication related to activities that have occurred or updates on information related to Hadirr, including information on services connected with Hadirr;
4. The provision of additional services and features that are integrated with the Hadirr system, either with the user's consent or based on the user's needs;
5. Conducting identity verification to prevent unauthorized activities and protect against unauthorized access;
6. Delivery of personalized marketing campaigns, targeted advertisements, and tailored communication based on user demographics, behavioral analytics, or inferred preferences—distributed via SMS (Short Massage Service) , instant messaging (e.g., WhatsApp), push notifications, email, phone calls, or other digital channels;
7. Conducting service analysis, monitoring system performance, and overseeing the maintenance and enhancement of the Hadirr services; and
8. Fulfilling administrative obligations and compliance-related reporting as mandated under prevailing legal and regulatory frameworks.

In connection with the aforementioned purposes, You reserve the right to withdraw Your consent at any time through the client acting as the controller of Your Personal Data, or by contacting us in accordance with the procedures outlined under the "Contact" section of this Privacy Notice.

DATA STORAGE

We maintain the confidentiality and integrity of Your Personal Data through advanced encrypted security protocols and other protective mechanisms required by us.

Your Personal Data may be administered, processed, and stored by authorized third-party service providers engaged by Hadirr. These providers may be located within or outside the jurisdiction of Indonesia. In such cases, we ensure that cross-border data transfers adhere to prevailing data protection frameworks and are subject to rigorous oversight. By using Hadirr, You acknowledge and consent to the transfer, processing, and storage of Your data in jurisdictions offering an adequate or higher level of data protection consistent with Indonesian data protection laws.

We will preserve Your Personal Data for the duration required to achieve the purposes for which it was collected, throughout Your use of the Hadirr service, or in alignment with Hadirr’s internal data retention policies and applicable regulatory requirements.

DISCLOSURE or SHARING OF YOUR DATA

We may grant access to or share Your Personal Data with Our affiliates and third parties for the following purposes, as well as for other purposes permitted under applicable laws and regulations:

1. Enabling the provision of Hadirr services, including features that require the use of Your Personal Data;
2. Conducting any verification process necessary prior to service activation or registering You as a User;
3. Disclosing information to affiliates or third-party entities (including agents, vendors, suppliers, contractors, strategic partners, or other service providers engaged by or acting on Our behalf) for the fulfillment of specific purposes aligned with their involvement. Such disclosures may be necessary to facilitate execution (depending on the circumstances). Furthermore, these third parties may be permitted to introduce or offer services, perform identity authentication, enable account integration, or carry out value-added activities that include targeted marketing, market intelligence, advanced analytics, or product innovation and enhancement initiatives;
4. Engaging affiliated companies or third-party processors to provide Hadirr, operate Our business, marketing, risk management initiatives, or other data processing activities on Our behalf;
5. Enabling cross-platform operability and seamless integration with external systems or third-party applications that assist in the acquisition, registration, or synchronization of Your Personal Data for optimized service delivery across interconnected platforms; and
6. Complying with lawful demands or binding directives issued by regulatory authorities, governmental bodies, or judicial entities, whereby the disclosure of Personal Data becomes necessary to ensure adherence to applicable statutory or regulatory requirements.

We categorically affirm that We do not engage in the sale or rental of Your Personal Data.

In addition to what is arranged in this Privacy Policy, We can disclose and share your Personal Data if We notify You or We have obtained your consent for such disclosure or sharing.

USER RIGHTS

1. Access and Modification

   You obtain the right to access and update your personal information at any time. Such actions may be performed by logging into Your account and effectuating the necessary amendments.

2. Deletion

   You obtain the right to request the deletion of Your personal data by contacting Us through the contact details stipulated in this Privacy Policy. Notwithstanding such requests, We may continue to obtain Your data as necessary to fulfill legal obligations, resolve disputes, or ensure the continuity and stability of Our services.

3. Withdrawal of Consent for Data Use

   In this regard, You acknowledge that submitting a request to withdraw Your consent may result in the unavailability of Hadirr services. Such withdrawal shall lead to the termination of Your account and/or the cessation of Our contractual relationship, subject to the fulfillment of any outstanding rights and obligations arising therefrom.

4. Filing a Complaint

   In the event of any inquiries, concerns, or disputes pertaining to the processing of Your Personal Data, or should You wish to provide relevant information regarding User Personal Data, You are entitled to formally submit a complaint in accordance with the procedures stipulated herein.

We reserve the right to refuse Your request for access to, correction of, and/or deletion of, in whole or in part, Your Personal Data under Our control or authority, in accordance with the applicable Laws and Regulations.

This includes requests for access, correction, or deletion deemed by us to be irrelevant, frivolous, unfounded, or indicative of a breach of the Terms of Use or involvement in unlawful activities.

DATA SECURITY

Your data security is our priority. We are firmly committed to protect  Your personal data by implementing the following security measures :

1. Utilizing advanced security technologies designed to protect Your Personal Data from unauthorized access, use, alteration, or destruction; 
2. All collected data is encrypted, thereby ensuring that only authorized account holders are able to access and manage their respective data;
3. Your data is regularly backed up across multiple geographically dispersed servers. Backups are conducted daily, seven days a week, to minimize the risk of data loss;
4. We maintain comprehensive access logs for all activities related to Your account whether initiated by You, administrators, or unknown parties to ensure transparency and detect anomalies;
5. You are solely responsible for maintaining the confidentiality of Your account credentials and are advised not to disclose them to unauthorized parties. Please notify us immediately upon suspecting any unauthorized access to Your account; and
6. We adhere to all applicable data protection laws and regulations enforced within the jurisdiction of Indonesia, thereby ensuring legal compliance and the highest standards of data security.

DATA RETENTION

Your Personal Data shall be retained solely for the duration necessary to fulfill the purposes for which it was collected and/or for as long as such retention is required or permitted under applicable laws and regulations. Upon termination or expiration of the service, Your data will be rendered inaccessible to Users and will be permanently deleted from our database within thirty (30) calendar days following the end of the Hadirr subscription period, should the subscription not be renewed.

Please note that certain portions of Your Personal Data may remain in the possession or control of third parties, including government institutions, through specific mechanisms. In instances where Your Personal Data has been disclosed to authorized government bodies and/or other institutions designated by or cooperating with such authorities, You acknowledge and consent that the retention of Your data by said institutions or parties shall be governed by their respective data retention policies.

To the extent permitted under applicable law, You hereby release and discharge us from any and all claims, losses, liabilities, costs, damages, and expenses (including, but not limited to, legal fees and full indemnification costs) arising directly or indirectly from any activity occurring outside the scope of the Hadirr services.

GOVERNING LAW

This Privacy Policy is governed by and shall be construed in accordance with the laws of the Republic of Indonesia.

CONTACT INFORMATION

If You have any questions or complaints regarding this Privacy Policy, please contact us at:

Email                  :  team@hadirr.com
Phone                 : (021) 3115-1775
Address         : Menara Bidakara 2, Annex Building (Bina Sentra) 4th Floor, Jl. Gatot Subroto Kav. 71-73, RT.08/RW.08, Menteng Dalam, Tebet District, South Jakarta City, Special Capital Region of Jakarta 12870.

Updated : 1 May  2025